Policies
Shipping & Returns
Everything you need to know about order processing, delivery timing, and returns for Old Line Crafts & Designs patterns.
Shipping details
Our policies are designed to keep ordering simple and expectations clear.
When will my order ship?
Orders are typically processed within 1–3 business days. During launches, holidays, or high-volume periods, processing may take a little longer.
How are digital patterns delivered?
Digital pattern purchases are delivered electronically using the delivery method provided at checkout. Please make sure your email address is entered correctly.
Do you ship physical items?
If a product includes physical materials or printed items, shipping options and estimated delivery times will appear at checkout based on your location.
Do you offer international shipping?
Shipping availability depends on the product type and destination. If international shipping is available for your order, rates and delivery estimates will be shown before payment.
How can I track my order?
For eligible physical shipments, tracking information is sent once the order has been fulfilled and handed off to the carrier.
What if my package is delayed?
Carrier delays can happen occasionally. If your tracking has stopped updating or your order seems unusually delayed, please contact us and we will help review the shipment status.
Returns
Returns and support
We want you to feel confident ordering from Old Line Crafts & Designs. If something is not right, reach out and we will do our best to help.
Unused physical items may be eligible for return within 14 days of delivery unless otherwise noted on the product page. Items must be in original condition.
Because digital products are delivered immediately, digital pattern sales are generally non-returnable. If you have trouble accessing your files, contact us for support.
If you received the wrong physical item, contact us as soon as possible with your order details so we can review the issue and arrange a resolution.
Please contact us within 7 days of delivery and include photos of the damage when possible. This helps us evaluate the issue and respond faster.
Use our contact page and include your order number, the name used on the order, and a short description of the issue.
Ready to start your next project?
Browse original leathercraft patterns designed to help makers create with confidence.
Questions before you order? We are happy to help with product and policy questions.
